Privacy Policy

Last Updated: March 11, 2025

This Privacy Policy (the "Policy") describes how LoveGPT, Inc. ("LoveGPT," "we," "us," or "our"), the operator of CrushScore and related mobile applications and services (collectively, the "Service"), collects, uses, and discloses personal information when you visit, use, or interact with our Service. This Policy applies to all users of our Service, including visitors, registered users, and paying subscribers.

By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our Terms of Service. IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY OR OUR TERMS OF SERVICE, PLEASE DO NOT USE ANY PORTION OF OUR SERVICE.

1. INFORMATION WE COLLECT

1.1 Information You Provide to Us

We collect information that you voluntarily provide when you use our Service, including:

  • Account Information: When you create an account, we collect your name, email address, phone number, date of birth, gender, sexual orientation, and password.
  • Profile Information: Information you add to your profile such as photos, biography, interests, preferences, personality traits, and other information you choose to share.
  • Communication Data: Messages, chats, and other content you exchange with other users.
  • Survey Responses: Information provided in surveys, questionnaires, or compatibility assessments.
  • Payment Information: If you purchase premium features, we collect payment method information, billing details, and transaction history.
  • Customer Support: Information you provide when contacting our customer support team.

1.2 Information We Collect Automatically

When you use our Service, we automatically collect certain information, including:

  • Device Information: Device identifiers, operating system, hardware model, browser type, mobile network information, and IP address.
  • Usage Data: Information about how you interact with our Service, including access times, pages viewed, features used, and referring websites.
  • Location Data: With your consent, we may collect precise geolocation data. You can disable location services through your device settings.
  • Cookies and Similar Technologies: We use cookies, web beacons, pixels, and similar technologies to collect information about your browsing behavior and preferences. For more information, please see our Cookie Policy.

1.3 Information from Third Parties

We may receive information about you from third parties, including:

  • Social Media: If you choose to link your social media accounts, we may collect information from those accounts (such as name, profile picture, friend list, interests).
  • Business Partners: Information shared by our business partners, such as marketing partners or analytics providers.
  • Other Users: Information other users provide about you, such as when they tag you in content or provide feedback about you.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Service, including to process transactions, develop new features, and provide customer support.
  • Create and manage your account, including verifying your identity and processing your registration.
  • Facilitate connections and communications between users based on compatibility scores, preferences, and interests.
  • Personalize your experience by showing content and recommendations tailored to your preferences and usage patterns.
  • Send administrative notifications, updates, security alerts, and support messages.
  • Communicate with you about products, services, offers, promotions, and events, and provide other news or information about us and our partners.
  • Monitor and analyze trends, usage, and activities in connection with our Service to improve user experience and service quality.
  • Detect, investigate, and prevent fraudulent transactions, unauthorized access to our Service, and other illegal activities.
  • Debug to identify and repair errors in our Service.
  • Comply with legal obligations and enforce our terms and policies.

3. HOW WE SHARE YOUR INFORMATION

We may share your information in the following circumstances:

3.1 With Other Users

Your profile information, including photos, bio, interests, and compatibility data, is visible to other users of the Service. Messages and content you share with other users are accessible to those users. Please be mindful of the information you share as we cannot control how other users may use it.

3.2 With Service Providers

We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.

3.3 For Legal Reasons

We may disclose your information if we believe in good faith that such disclosure is necessary to:

  • Comply with applicable laws, regulations, legal processes, or governmental requests.
  • Protect the rights, property, or safety of LoveGPT, Inc., our users, or others.
  • Detect, prevent, or address fraud, security, or technical issues.
  • Enforce our Terms of Service, including investigating potential violations.

3.4 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your information.

3.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

3.6 Aggregated or De-identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other purposes.

4. YOUR RIGHTS AND CHOICES

4.1 Account Information

You can update, correct, or delete your account information at any time by logging into your account settings. If you wish to delete your account entirely, please contact us at privacy@crushscore.com.

4.2 Marketing Communications

You can opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

4.3 Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • Right to Access: Request access to your personal information.
  • Right to Rectification: Request correction of inaccurate personal information.
  • Right to Erasure: Request deletion of your personal information under certain circumstances.
  • Right to Restrict Processing: Request restriction of processing your personal information.
  • Right to Data Portability: Request transfer of your personal information to you or a third party.
  • Right to Object: Object to processing of your personal information for certain purposes.

To exercise these rights, please contact us at privacy@crushscore.com. We may require specific information to confirm your identity before processing your request.

5. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to process your information, we will either delete or anonymize it or, if this is not possible, securely store it and isolate it from any further processing until deletion is possible.

6. DATA SECURITY

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. INTERNATIONAL DATA TRANSFERS

We may transfer your personal information to countries other than the one in which you reside. If we transfer personal information from the European Economic Area, United Kingdom, or Switzerland to a country that has not received an adequacy decision, we will rely on appropriate safeguards, such as standard contractual clauses, binding corporate rules, or other mechanisms as required by applicable law.

8. CHILDREN'S PRIVACY

Our Service is not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will delete that information as quickly as possible. If you believe a child under 18 has provided us with personal information, please contact us at privacy@crushscore.com.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our information practices. If we make material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on our Service prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

10. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

LoveGPT, Inc.

Attn: Privacy Officer

456 Venice Blvd

Los Angeles, CA 90066

Email: team@lovegpthq.com

Phone: (555) 123-4567